TERMS & CONDITIONS

Welcome to Future ("Future", "we", "us", or "our").

These Terms & Conditions govern your use of the Future website and your purchase of products and services through our website, quotations, purchase orders, contracts, and other commercial channels.

By accessing our website, creating an account, submitting an order, requesting a quotation, or purchasing products or services from Future, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use our website or services.

1. About Future

Future operates as a supplier, importer, distributor, e-commerce provider and general contracting/business solutions company.

Our activities may include:

• Electrical and industrial products
• Automation and control products
• Electromechanical products
• Tools and equipment
• Lighting products
• Industrial components
• Technical products and systems
• Imported and special-order products
• Engineering and technical solutions
• Supply and procurement services
• General contracting
• Installation and related project services

The exact products and services available through the website may change from time to time.

2. Eligibility

By using the website or placing an order, you confirm that:

• You are legally capable of entering into a binding transaction.
• The information you provide is accurate and complete.
• You have authority to place an order on behalf of a company or organization where applicable.
• You will use the website and products in accordance with applicable laws.

Where an individual places an order on behalf of a company, that individual represents that they have the necessary authority to do so.

3. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and current.

However, product information may include information obtained from manufacturers, distributors or other technical sources.

Product information may include:

• Product descriptions
• Images
• Technical specifications
• Dimensions
• Performance information
• Availability
• Prices
• Product references
• Manufacturer information

Minor differences may exist between website information and the actual product, particularly where manufacturers update product designs, packaging, specifications or references.

Where technical specifications are critical to a project, customers should request technical confirmation before placing an order.

4. Product Images and Descriptions

Product images are provided for illustration and identification purposes.

Actual:

• Color
• Packaging
• Labeling
• Accessories
• Physical appearance

may differ from images displayed on the website.

Such differences do not necessarily indicate that the supplied product is defective or incorrect.

5. Product Compatibility and Technical Selection

For technical, electrical, industrial, automation and engineering products, customers are responsible for providing accurate application information.

Where Future provides technical assistance, recommendations are based on the information supplied by the customer.

Customers should verify final technical suitability before installation or commissioning.

Technical parameters that may be relevant include:

• Voltage
• Current
• Power
• Frequency
• Load
• Motor specifications
• Environmental conditions
• Protection requirements
• Communication requirements
• Dimensions
• Installation conditions
• Applicable standards

Future may request additional information before confirming certain orders.

6. Prices

Prices displayed on the website may change without prior notice.

Unless expressly stated otherwise, prices may be affected by:

• Supplier price changes
• Exchange-rate fluctuations
• Import costs
• Customs duties
• Taxes
• Transportation costs
• Market conditions

The applicable price for an order will be the price confirmed by Future at the time of order acceptance, subject to applicable law.

7. Taxes, Duties and Charges

Unless otherwise stated, applicable taxes, customs duties, governmental charges, transportation charges or other costs may be charged in accordance with the nature of the transaction.

For imported or special-order products, additional costs may apply depending on the agreed commercial terms.

8. Orders

Submitting an order through the website constitutes a request to purchase.

An order is not necessarily considered accepted until Future has confirmed:

• Product availability
• Price
• Quantity
• Delivery arrangements
• Payment arrangements
• Any applicable technical requirements

Future may contact the customer to verify order information before acceptance.

9. Order Cancellation

Future may cancel or decline an order where reasonably necessary, including where:

• The product is unavailable
• A product has been incorrectly priced
• Technical information is insufficient
• The requested quantity cannot be supplied
• Payment cannot be verified
• Fraud or suspicious activity is identified
• Import or regulatory restrictions prevent supply
• The customer has provided materially incorrect information

Where an amount has already been paid, applicable refunds will be handled in accordance with applicable law and the relevant payment/return procedures.

10. Special-Order and Imported Products

Certain products may be sourced specifically for a customer.

These may include:

• Imported products
• Non-stock products
• Special configurations
• Customized products
• Project-specific products
• Products ordered specifically from manufacturers or international suppliers

Such products may have different cancellation, return and delivery conditions.

The applicable conditions will be communicated in the quotation, order confirmation or contract where applicable.

11. Quotations

Where Future provides a quotation, the quotation may specify:

• Product references
• Quantities
• Prices
• Taxes
• Delivery period
• Payment terms
• Validity period
• Warranty
• Shipping arrangements
• Installation
• Technical services
• Other commercial conditions

Unless otherwise stated, quotations are valid only for the period specified in the quotation.

A quotation does not necessarily constitute a binding sales contract until accepted by Future in accordance with the applicable commercial terms.

12. B2B and Project Transactions

Commercial transactions involving companies, contractors, developers, factories, institutions or other organizations may be governed by additional documents, including:

• Purchase orders
• Quotations
• Supply agreements
• Framework agreements
• Project contracts
• Tender documents
• Service agreements
• Installation agreements

Where a specific written agreement exists, its terms may apply in addition to these Terms & Conditions.

In the event of a conflict, the applicable signed agreement or accepted commercial document may govern the relevant transaction.

13. Payment

Future may offer different payment methods, including where applicable:

• Online payment
• Bank transfer
• Cash
• Card payment
• Approved credit arrangements
• Other methods communicated by Future

For B2B transactions, payment terms may be established separately in the applicable quotation, purchase order or contract.

Future reserves the right to require advance payment for certain products or transactions.

14. Delivery

Delivery is governed by our Shipping & Delivery Policy.

Delivery times are estimates unless expressly agreed as contractual delivery dates.

For imported, special-order or project products, delivery times may depend on manufacturers, suppliers, international transportation, customs procedures and other factors outside Future's reasonable control.

15. Returns and Refunds

Returns, replacements and refunds are governed by our Returns, Refunds & Replacement Policy.

Nothing in these Terms & Conditions is intended to restrict mandatory rights granted to consumers under applicable Egyptian law.

16. Warranty

Products may be covered by manufacturer warranties or Future warranties where expressly stated.

Warranty conditions are governed by our Warranty Policy and/or the applicable quotation, invoice, contract or manufacturer warranty.

17. Installation and Technical Services

Unless expressly included in the order or quotation, product sales do not automatically include:

• Installation
• Assembly
• Wiring
• Programming
• Commissioning
• Testing
• Site supervision
• Maintenance

Where these services are required, they may be provided under separate commercial terms.

18. Customer Responsibilities

Customers are responsible for:

• Providing accurate information
• Selecting appropriate products where no technical consultancy has been contracted
• Providing accurate delivery information
• Ensuring suitable installation conditions
• Using products according to manufacturer instructions
• Ensuring qualified personnel perform technical installation where required
• Maintaining products appropriately
• Complying with applicable safety requirements

19. Prohibited Use

Users may not use the website to:

• Violate applicable laws
• Conduct fraudulent transactions
• Submit false information
• Attempt unauthorized access to our systems
• Introduce malware or malicious code
• Interfere with website operation
• Copy or misuse website content
• Misrepresent their relationship with Future
• Abuse promotional or return procedures

20. Intellectual Property

Unless otherwise stated, the Future website and its content are owned by or licensed to Future.

This includes:

• Logos
• Trademarks
• Website design
• Text
• Graphics
• Images
• Product presentations
• Original content
• Marketing materials

Content may not be copied, reproduced, modified, distributed or commercially exploited without prior written permission, except where permitted by law.

Manufacturer trademarks remain the property of their respective owners.

21. Third-Party Manufacturers and Brands

Future may sell products manufactured by third-party companies.

The appearance of a manufacturer name, logo or trademark on our website does not necessarily mean that Future is the manufacturer or owner of that trademark.

Manufacturer warranties and technical documentation may be subject to the manufacturer's own terms.

22. Limitation of Liability

To the extent permitted by applicable law, Future shall not be responsible for losses resulting from:

• Incorrect information supplied by the customer
• Improper installation
• Unauthorized modification
• Incorrect product selection by the customer
• Misuse of products
• Failure to follow manufacturer instructions
• Delays caused by circumstances outside Future's reasonable control
• Force majeure events
• Third-party service interruptions

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.

23. Force Majeure

Future shall not be responsible for delay or failure to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters
• War
• Civil disturbances
• Government restrictions
• Import restrictions
• Customs delays
• Strikes
• Transportation disruptions
• Supplier failures
• Major infrastructure failures
• Cybersecurity incidents
• Epidemics or pandemics
• Other force majeure events

Future will make reasonable efforts to mitigate the impact of such events.

24. Website Availability

We do not guarantee that the website will always be available or uninterrupted.

The website may occasionally be unavailable due to:

• Maintenance
• Technical problems
• Hosting issues
• Cybersecurity incidents
• System upgrades
• Third-party service interruptions

25. Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy.

26. Changes to These Terms

Future may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

27. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of the Arab Republic of Egypt, unless otherwise required by mandatory law or expressly agreed in a separate contract.

28. Contact Us

For questions regarding these Terms & Conditions:

[Full Company Address]: 

 [3 El Tawen Street, Off El Sudan Street]
[Al-agouza, Giza}
Egypt

Sales
[future-sales@fsic-intl.com]

Phone: [01009714990]
WhatsApp: [01009714990]