Welcome to Future ("Future", "we", "us", or "our").

Future operates an e-commerce platform and provides supply, import, distribution, industrial products, electrical products, technical solutions, and general contracting services in Egypt and, where applicable, other markets.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, create an account, place an order, request a quotation, contact us, or otherwise use our services.

By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with Future, we may collect the following information:

A. Personal Information

This may include:

• Full name
• Company name
• Job title or position
• Mobile telephone number
• Email address
• Billing address
• Delivery address
• Shipping information
• Account login information
• Tax registration information where applicable
• National identification or other information where legally required for a transaction
• Information provided when requesting a quotation or technical consultation

B. Order and Transaction Information

When you purchase products or services from us, we may collect:

• Products ordered
• Product quantities
• Prices
• Order numbers
• Payment status
• Invoice information
• Delivery information
• Return, replacement or warranty information
• Communications relating to your order

Payment card information may be processed by our authorized payment service providers. Where possible, Future does not directly store complete payment card information on its own systems.

C. Technical Information

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Date and time of visits
• Referring website
• Approximate geographic information
• Website interaction and usage information

D. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Operate the website
• Remember shopping cart contents
• Maintain login sessions
• Improve website functionality
• Understand website usage
• Measure advertising performance
• Personalize content and offers
• Improve our products and services

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

2. How We Use Your Information

Future may use your information for legitimate business and operational purposes, including:

• Creating and managing customer accounts
• Processing and fulfilling orders
• Delivering products
• Processing payments
• Issuing invoices and other transaction documents
• Responding to inquiries
• Providing quotations
• Providing technical or commercial assistance
• Processing returns, replacements and warranty claims
• Managing supplier and contractor relationships
• Communicating with customers regarding orders
• Sending service-related notifications
• Improving our website and customer experience
• Conducting analytics and business reporting
• Preventing fraud, misuse and unauthorized transactions
• Protecting the security of our website and systems
• Complying with applicable laws and regulatory requirements
• Marketing our products and services where legally permitted

3. Marketing Communications

Where permitted by applicable law, we may send you information regarding:

• New products
• Promotions
• Special offers
• Product launches
• Technical solutions
• Company news
• Relevant services

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to your orders, payments, deliveries, warranties or other transactions.

4. Sharing Your Information

Future does not sell your personal information.

We may share information where necessary with trusted third parties and service providers, including:

• Payment service providers
• Delivery and logistics companies
• Technology and hosting providers
• Website and e-commerce service providers
• IT and cybersecurity providers
• Accounting and financial service providers
• Marketing and analytics providers
• Professional advisers
• Government authorities and regulators where legally required

We only provide information reasonably necessary for the relevant purpose.

5. Business and Corporate Customers

For customers purchasing on behalf of a company or organization, we may collect business-related information such as:

• Company name
• Commercial registration information
• Tax registration information
• Company address
• Procurement/contact-person details
• Purchase orders
• Project information
• Technical requirements
• Contract information

Such information may be used to process quotations, supply agreements, purchase orders, tenders, projects and other commercial transactions.

6. Data Security

Future takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions
• Providing services
• Managing warranties and returns
• Maintaining accounting and tax records
• Resolving disputes
• Preventing fraud
• Meeting legal and regulatory requirements
• Protecting our legitimate business interests

The retention period may vary depending on the type and purpose of the information.

8. Your Rights

Subject to applicable law and any relevant limitations, you may have rights regarding your personal information, including the ability to:

• Request information about personal data we hold about you
• Request correction of inaccurate information
• Request updating of your information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain forms of processing where legally applicable
• Opt out of marketing communications

Requests may be submitted using the contact information provided below.

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website is primarily intended for adults and business users.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

10. Third-Party Websites

Our website may contain links to third-party websites, including manufacturers, suppliers, payment providers, logistics providers or other external services.

Future is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

11. Changes to This Privacy Policy

Future may update this Privacy Policy from time to time to reflect:

• Changes in our business
• Changes in our website
• New technologies
• Changes in applicable laws
• Changes in our data processing practices

The updated version will be published on this page with the revised "Last Updated" date.

12. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us:

[Full Company Address]: 

 [3 El Tawen Street, Off El Sudan Street]
[Al-agouza, Giza}
Egypt

Sales
[future-sales@fsic-intl.com]

Phone: [01009714990]
WhatsApp: [01009714990]